Privacy Policy
Last updated: March 2026 · Version 1.0
1. Who We Are
Commercial Insights Group (“CIG”, “we”, “us”) operates the platform at commercialinsightsgroup.co.uk. We provide commercial property intelligence and B2B lead generation services. For privacy queries, contact us at info@commercialinsightsgroup.co.uk.
2. Data We Collect
- Account data: name, company name, email address, phone number, username and password (hashed).
- Usage data: pages visited, reports generated, search criteria, export activity.
- Payment data: billing details processed via Stripe — we do not store full card numbers.
- Communications: enquiries and support emails sent to us.
- Technical data: IP address, browser type, session cookies.
3. How We Use Your Data
- To provide, maintain and improve the CIG platform.
- To process payments and manage your subscription.
- To send transactional emails (reports, alerts, account notifications).
- To send digest emails if you have opted in.
- To comply with legal obligations.
4. Third-Party Data Sources
CIG surfaces data from publicly available sources including Companies House, HM Land Registry, Ordnance Survey, and the EPC register. This data relates to businesses and properties, not individuals, and is processed under legitimate interests for commercial purposes.
5. Data Sharing
We do not sell your personal data. We share data only with:
- Stripe — payment processing
- SendGrid — transactional email delivery
- Where required by law or legal process
6. Your Rights
Under UK GDPR, you have the right to access, correct, delete or port your personal data. You may also object to or restrict processing. To exercise any right, contact info@commercialinsightsgroup.co.uk. We will respond within 30 days.
7. Cookies
We use session cookies for authentication and preference cookies for dark mode. No third-party advertising or tracking cookies are used.
8. Data Retention
Account data is retained while your account is active and for 2 years after closure. Payment records are retained for 7 years in compliance with HMRC requirements.
9. Contact & Complaints
For privacy concerns: info@commercialinsightsgroup.co.uk. You may also lodge a complaint with the ICO (ico.org.uk).